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Freight Agents vs Freight Brokers

December 5, 2023

Freight Agents: What is the Difference with Brokers?

The main difference between freight brokers and freight agents lies in the hierarchy: who works for whom.
At first glance, freight agents have duties and functions similar to the ones brokers have.

Freight Broker vs Freight Agent

Agents do whatever is necessary to arrange freight deals between shippers and carriers. At the same time, agents work for brokers, not vice versa.

It means that freight agents are independent customer-centric intermediaries whose task implies providing freight brokers with info about both shippers and carriers.

Making clear connectivity between customers and transport vendors is the main value of the agent’s activity.

Freight Broker Commission

In contrast to brokers, freight agents do not need any license to work. They bear liability for neither cargo nor transportation. They work under freight brokers’ income and are responsible for the entire freight deal.

It may seem that agents are lucky guys who make money from thin air. Far from it, in fact. They share full responsibility with brokers once they both act as a team. No, nominally agents don’t take legal responsibility, but any respectable broker can hardly accept the service of an agent if the latter behaves recklessly.

Besides, maintaining continuous communication with shippers and carriers throughout the entire freight deal is a very stressful activity that costs agents many gray hairs.

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with years expirience
Jan 4, 2024
The scope of a freight service may seem very simple (delivering goods from point A to point B), brokers and agents have to possess specific skills to run their freight business in quite a peculiar niche.
with years expirience
Dec 12, 2023
There is more than that. Your freight broker of choice must surely be in-depth experienced, easy to communicate with, and transparent.
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